What our customers say about us...
Excellent customer service experience, from my first enquiry to the delivery of my new Golf GTD. No pushy sales talk or hidden unwanted extras unlike most dealers! I am delighted with my new car and would highly recommend Family Autos to everyone. Thanks again Martin for making the transaction process quick and easy for me.
- Suzanne G
Not only was the price of our new car the most competitive we could find,Martin was great to deal with and helped us any way he could. The car he sold us is fantastic and we will definitely be back for the next one!
- Rob D
10 out of 10, Martin provided a perfect service to what I wanted. Highly recommended. Best dealer I have dealt with.
- Jason D
No messing about. Great experience. Agreed to everything agreed on the phone
- Bilal A
Fantastic service. Couldn't ask for more. Really bent over backwards to treat the customer well.
- Rob E
Really really happy with the car and the overall experience buying from Martin,put at ease straight away,no pushy overbearing salesman just a friendly environment. Without question would buy a car from here again
- Paul L
Hi Martin, Just a quick word to say thankyou for your great and friendly service in the purchase of our Z4. The whole deal went through so smoothly from the great P/X deal to driving away in our Z4. We shall certainly recommend you to all our family and friends. Wishing you every success in your business and your Iron Man Triathlon. Mel and Doug Skegness.
- Melany E
I would thoroughly recommend dealing with this business to anybody. They are professional, friendly, truthful and reliable and don't give you the normal car salesman waffle. It was refreshing to deal with a person who cared about his business and who wasn't just after a commission
- Maria S
Nice bloke to deal with, come across well, very polite and professional. Car is beautiful and exactly as described, really happy with my purchase and even though martins showroom is 200 miles away from me I would buy from him again.
- Ben G
Martin at Family Autos Ltd made buying a car easy and hassle free for me. He is a friendly and honest man and instilled confidence in me that I was dealing with the right person. Also, Martin gave me a good trade in price for my car which was a bonus. I would recommend Family Autos Ltd to family and friends and I would definitely do business with them again.
- Ian S
Recently purchased a car from Famy Autos in Brigg. Buying from Glasgow the deal was mainly done over the telephone initially. Martin was excellent, true to his word and honest throughout. The car is amazing, the service was brilliant and would definitely purchase again from this dealership.
- Ian B
I purchased an M5 from Martin having been referred by a finance arranger and did so unseen. The process couldn't have been simpler. The vehicle was exactly as described and pictured and he really went the extra mile, literally collecting my delivery driver form the train station. There was some confusion, totally not Martin's, fault regarding the previous keeper having the incorrect spare key which he remedied at his own expense without being chased. Definitely one of the god guys and I don't hesitate to recommend him.
- James C
Ive probably bought at least 50 cars over the years some from Main dealers ,and some from private specialists , I was initially concerned about dealing with a car over four hours away . it was totally unnecessary Martin made the experience as easy for me and ,would not hesitate in recommending Family autos . Excellent service
- Chris B
I didn't actually buy a vehicle from them as it wasnt what I was looking for however the service, courteous and helpful manner that I encountered was outstanding! Martin was extremely pleasant and easy to deal with and I would have pleasure dealing with this company. Highly recommended
- Karen K
I recently travelled 4 hours from Scotland to buy a Golf Gtd from Family Autos. The service I received from Martin was outstanding. I would highly recommend this garage to anyone. Thanks again.
- John H
I have to say that I was very happy with the no nonsense approach that Family Autos dealt with me buying my Jaguar Nice one..
- Steven P
A nice easy purchase with out any hassle from sales men , just left us to it and we decided to buy from Family Autos and are very happy with the vehicle .
- David G
Martin, the owner was very friendly. He drove 5 and a half hours up to Scotland with my new car and only charged for petrol. Very quick and good service. Thanks
- Tommy L
Martin has been a pleasure to deal with - very friendly and reassuring and even took my call at 9.45pm on a Saturday night. Exactly the sort of service you would hope for when buying a car - especially when you have traveled over 170 miles to view it! Martin provided all the documentation as requested and took time to explain aspects of the HPI process - following up with me the day after I bought the car. Most importantly the car has been a pleasure to drive. Family Autos are highly recommended.
- David S
I just wanted to let you know the last car I bought for my daughter is fab, she is really pleased with it and what a bargain!!!, Over the years I have bought 5 cars from you now and everyone has been excellent. Also your after sales is very good and the fact that you always find a loan car for me when I bring my car in for servicing is great too. Good luck from a very happy lady.
- Linda Ford
Thanks for your help in finding our new car. We have been very happy with the prompt and professional manner in which you dealt with us and have been delighted with the car (price and performance)! We will definitely recommend your services to others. Good luck with your business.